The most advanced pillow cooling technology available, Omniphase phase change material provides continual temperature regulation with ventilation for superior airflow. Phase change molecules capture and release heat as needed to maintain the optimum sleep temperature throughout the night. To further the cooling properties, activated carbon infused in the foam creates a pathway to filter heat away from the head, face, and neck.
The unique shoulder cutout is designed specifically for side sleepers to align the head and neck, and the supportive memory foam relieves pressure points. Lastly, a Tencel cover creates a soft, smooth surface that helps control humidity while allowing maximum exposure to the Omniphase coating.
Specifications
Dimensions
Specifications
Specifications
| Material Type |
Memory Foam |
| Color Category |
Other |
| Brand |
Malouf |
Shipping
- Free Shipping: We exclusively offer free standard shipping to customers located in California and Nevada.
- Processing Time: In-stock items typically ship within 1–3 business days.
- Transit Time: Small parcels (UPS/FedEx) take 1–7 business days; truck freight deliveries take 3–10 business days.
- Tracking: Tracking information is provided via email immediately after your order has shipped.
- Damage on Delivery: Please inspect your order upon arrival. Note any visible damage with the driver and contact us within 48 hours to process a claim.
Returns & Cancellations
- Return Window: Eligible items may be returned within 30 days of delivery.
- Condition: Items must be in new, unused condition, in original packaging, and returned with a valid Return Merchandise Authorization (RMA).
- Fees: Returns are subject to a 20% restocking fee. Outbound and return shipping costs are the responsibility of the customer.
- Refunds: Refunds are issued to the original form of payment within 2 business days after inspection.
- Cancellations: Orders may be cancelled prior to shipment. Once a tracking number is issued, the order must be processed as a return.
Exclusions
- Custom or special orders, closeout, discontinued, and surplus items are non-returnable.
- For health and safety, bedding (including mattresses, toppers, pillows, and comforters) is non-returnable.
Warranty & Care
All products sold on this site are covered by the
limited warranty provided by the manufacturer.
Warranty terms vary by brand and product. In general, manufacturer warranties
cover defects in materials and workmanship under
normal residential use for a limited period.
- Warranties are non-transferable and apply only to the original purchaser.
-
Coverage excludes normal wear and tear; misuse, abuse, or negligence; improper assembly,
installation, or maintenance; unauthorized modifications or repairs; damage from accidents,
freight, or handling; products used in commercial, rental, or institutional settings; and items
sold “as-is” or as floor models.
-
Warranty service, parts replacement, or repairs are provided at the
manufacturer’s discretion. If an identical part or product is unavailable,
a comparable substitute may be offered.
- Some manufacturers exclude shipping, labor, inspection, and/or packaging costs from coverage.
How to File a Warranty Claim
- Review the warranty terms on the manufacturer’s website for your item.
- Submit your claim directly to the manufacturer and follow their process.
- Have your proof of purchase (sales receipt or invoice) and any requested photos or details ready.
For brand-specific warranty details or contact information, please visit the applicable manufacturer’s
website or customer service page.
This page summarizes general manufacturer warranty practices for convenience only and does not modify or replace any manufacturer’s written warranty. Rights vary by brand and by state.